Privacy policy

In Xbaht AB (Xbaht) we treat Personal Information for customers who use our payment service. We protect your privacy and comply with applicable laws that are intended to protect you as an individual.

We strive to maintain a high level of protection of personal integrity. Xbaht uses Personal Information primarily to administer, provide, develop and maintain the Service, process your order, optimize your experience of the Service, and personalize your communication with you. Please read this Privacy Policy carefully to understand how and for what purposes we treat your Personal Information. By submitting your Personal Information to us and accepting the applicable Terms and Conditions, you agree that your Personal Data is processed in accordance with the Terms and Conditions of the respective Service and this Privacy Policy. If the law requires more specific consent from you, we will of course ask for one.

  1. COLLECTION AND TREATMENT OF PERSONAL DATA

Xbaht collects and processes your Personal Information only if permitted by law. We use different methods for collecting Personal Information such as cookies, customer survey and member service.
It is important for Xbaht to keep your Personal Data updated and accurate, so we may import Personal Data from you from external sources such as public records.

When required by law to obtain consent for the treatment of certain types of personal data or for certain forms of treatment, consent will be obtained from you prior to treatment.

  1. INFORMATION FROM AND ABOUT WHAT WE COLLECT AND TREAT

We only collect Personal Data that are relevant to the purpose described in this Privacy Policy. The information that may be collected is e.g. Information about name, address, phone number, email address, IP address, Personal Identification Number, default language, user history, membership information, payments, purpose of payments and other information you provide when using the Service.

  1. OBJECTIVES FOR WHICH WE TAKE YOUR PERSONAL DATA

Xbaht collects Personal Data for the following purposes:

  • Administer, provide, develop and maintain the Service
  • Process your orders of the Service
  • Contact you via e.g. SMS, telephone, mobile applications or e-mail
  • Diagnose errors, optimize the technology and contact you in case of problems with- or execution of an order
  • Analyze and improve the quality and experience of the Service, e.g. verify that your user account is not used by others
  • Analyze statistics and user behavior regarding our Service
  • Market services and products, directly or not, including behavioral marketing

You are entitled to request, at any time and without charge, that Xbaht does not process your Personal Information for marketing purposes or revoke your consent to this. You can make use of this right by contacting Xbaht at the address given in section 10.

  1. WERE WE SAVE AND TRANSFER YOUR PERSONAL DATA

Xbaht stores Personal Data in accordance with this Privacy Policy and current legislation. Xbaht uses Service Partners e.g. for SMS operations, online remittance platform and personal data may therefore be transferred to these Service Partners. Our Service Partners treat your Personal Information only on behalf of Xbaht, in accordance with our instructions under applicable law, to ensure a high level of protection for your Personal Data.

Xbaht can provide personal information to third parties, such as police or other authority, in the case of investigations of crimes or if Xbaht is otherwise required to provide such information based on law or authority decision.

  1. PROTECTION OF PERSONAL DATA

Xbaht has taken appropriate technical and organizational measures to protect your Personal Data against, for example, loss, manipulation or unauthorized access. We continuously adapt our security measures to ongoing technical developments.

Xbaht filters out Personal Data in accordance with applicable law. This means, for example, that Xbaht deletes or declines Personal Data when the purpose of processing personal data is no longer available. The purpose of our processing of your Personal Data is given in section 3 above.

  1. CHANGE, DELETE, AND REVIEW YOUR PERSONAL DATA

Xbaht ensures that personnel receive clear guidelines for the processing of Personal Data and define the purposes for which Xbaht will use Personal Data. If your Personal Information is changed, please inform Xbaht of this by sending a message to the address shown in section 9.
Xbaht is not responsible for any problems that arise because Personal Information is old or incorrect if you failed to inform us of the change.

Xbaht will, at your request or when Xbaht detects it, correct or delete incorrect or incomplete information. You also have the right to receive an excerpt, without charge, which shows the Personal Information about you being treated. The request for excerpt must be made in writing to Xbaht to the address given in section 9 and shall be signed by you and include your name, postal address, telephone number, e-mail address (used in communication with Xbaht). The extract will be sent to your Personal Registration Address within 3 weeks of the request being submitted to Xbaht.

You may at any time withdraw your consent for further processing (not retroactively) of your Personal Data by contacting Xbaht at the address given in section 9, after which Xbaht will prevent such information from continuing to be processed. However, please be aware that revocation of consent does not affect processing that may be done without consent (such as Service you ordered) but may result in that Xbaht may no longer provide the Payment Service according to applicable law.

  1. COOKIES

Xbaht uses cookies on its digital services. Information about how Xbaht uses cookies, how they are used to and how to avoid them, can be found in Xbaht’s current Cookie Policy.

  1. TRANSFER

If we sell, reorganize or otherwise transfer all or part of our business, your Personal Data may be transferred at the same time.

  1. CONTACT

If you have questions, comments or complaints regarding Xbaht’s handling of Personal Data and compliance with the Privacy Policy or applicable Privacy Data Protection Act, please send a letter to:
Xbaht AB
Isbergs Gata 8 C
SE-211 19 Malmö